Buzz Secrets Call Center Employees Don’t Want You To Know 6 months ago Prev Article Next Article FacebookTwitterredditPinterest Secrets Call Center Employees Don’t Want You To Know Check out more awesome videos at BuzzFeedVideo! https://bit.ly/YTbuzzfeedvideo https://bit.ly/YTbuzzfeedblue1 https://bit.ly/YTbuzzfeedviolet… source FacebookTwitterredditPinterest Prev Article Next Article Related Posts Signs You Might Be The Worst January 6, 2017 Most Hilarious Face Swap Fails Ever July 31, 2016 One woman photographed all 626 of her Facebook friends. Here are 5 of them. June 8, 2017 These Teacher Appreciation Week tributes are ridiculously heartwarming. May 2, 2017 Facts That Will Make You Nicer July 18, 2018 Meet the teacher who's trying to turn gunshots into camera shots. July 11, 2016 19 Comments Rizaldo Salvador February 20, 2018 Was I the only one who caught that? @(0:49) Dibanhi Espinosa February 20, 2018 I can relate to everything as a tech support representative for a big cable company. jorgezt32 February 20, 2018 I curse in every single call, no matter how nice the cust is. UnicornVomit69 February 20, 2018 1:29 Brooks Was Here zekkie February 20, 2018 highkey scared because a call-center employee called me as soon as this video came out and i hung up before he could explain why he called me. Canundrum Sixnine February 20, 2018 I would kill for one of those other call center positions. When you answer for their Doctor's office, it is instantly a signal to be twice as rude, twice as cruel and 100 times as condescending. "If you are out of your F*&$ing pain pills, you should have called earlier. No your Doctor is not in his office at 10:00 at night." Monserrat Guardado February 20, 2018 My confessionis that you start noticing who are the rudest people when they call customer care and you start judging people from a certain area even before the call begins Shelby Chanel February 20, 2018 Working at a market research (surveys) call center was the most draining job I've ever had, I still remember a lady from Ghirardelli made me cry, now I refuse to buy their chocolate. 🙂 Akshaya February 20, 2018 This is totally irrelevant but what happened to the Wine Mom series? It's been 2 months since the last update… Travis Ritenour February 20, 2018 this is a video about the ignorant things that people say to autistic individuals and their family members https://m.youtube.com/watch?v=7U6Bsu5EobQ Bryan Tremblay February 20, 2018 I dunno. Maybe don't do call center jobs. Do a better job. Stahp that complaining. Amber Riley February 20, 2018 I worked at a Geico call center for 2+ years and recently quit. Best decision of my life. kamlesh mehra February 20, 2018 some of these were not even secrets. every call center person has put me on hold for so long that it always felt like eternity. Ishan Ali February 20, 2018 As much as I respect their job. God I hate it when they call me! RapidVlo February 20, 2018 But how can there be secrets in a call center if theres only 7 million people in the world anyjen February 20, 2018 Muting a customer to curse at them is extremely prevalent. Su much so, I actually learned my best swear words from listening to coworkers vent in the middle of a call. You would be amazed how quickly we can switch from sugary sweet politeness to the nastiest vitriol and then back. Seriously, even the most patient people need to do it sometimes. Spending 40 minutes explaining to a ninety-year-old customer how to find our webpage and enter their password when the average call time needs to remain under five minutes will do that to you. Guillaume Decotte February 20, 2018 If you give the wrong information to your customers and if you put them on hold hoping they will hang up, you're a terrible agent. I work for a call centre and you would be fired. This type of job is not for everyone. Vincent Chandra February 20, 2018 what is the music background title name? CatherineZ February 20, 2018 It's call center employees and telemarketers who are paid to be polite, not respondents. So a respondent only needs to be nice when they want something from a call-center. When telemarketers call me trying to sell me stuff I never asked for, I reserve the right to be as nasty, as I want to be because that's a type of spam. If you don't want to be cursed at as much, get a job which does not include annoying people by definition.